Delivery Information

/Delivery Information
Delivery Information 2017-06-29T15:22:22+00:00

Delivery and Packaging

The products will be delivered to the address submitted by the purchaser as the address for delivery on the order form within 30 days of the day on which the purchaser submitted the order for such products to us, but usually within 5-10 working days. The delivery period shall commence on the date that our order confirmation is issued. If we are prevented from fulfilling our obligations due to unforeseeable circumstances, which – despite reasonable care being taken in accordance with the circumstances of the case – we could not avert and irrespective of whether these occurred at our facility or at our suppliers’ or subcontractors’ premises, e.g. operational breakdowns, delays in the delivery of essential raw and building materials, and industrial action, then the delivery period shall be extended by a reasonable amount, not exceeding 8 weeks, if the delivery or performance has not been rendered impossible and the basis of the transaction has not been disrupted by this. The same shall apply in the event of strikes and lockouts. If delivery or performance is impossible, we shall be released from our obligation to deliver. If the products arrive in a damaged condition, or the wrong products have been delivered, you must inform us by email within 7 working days and return the goods to us within 7 working days. Pauli Weighing Systems Ltd will then promptly arrange for undamaged products or correct products to be delivered to the purchaser and will refund direct postage costs of returning the damaged goods to us.

Out of Stock Items

If an item is out of stock dispatch may take slightly longer. Sometimes, we have to place out of stock items on back order and, depending on the supplier, this can typically mean a delay of around 1 – 2 days. If dispatch of your order is delayed we will keep you informed by email. Whilst we will always try our best to keep delays to a minimum for you we are dependent on 3rd party suppliers and, alas, we have no control over their delivery schedules.